1. Login to your Bridge account.
2. Roll over "Management."
3. From the drop down, on the left-hand side, click on "Customers."
4. On the Customers page, you'll see all your customers.
5. Find the customer's name for which you want to retrieve information. Click that customer's name.
6. On the Customer's details page, you'll see 'black dots' for the password. Type in a new password for the customer. For privacy, Bridge does not share the customer's password.