Ask to sync with a Smart Brand

Your experience in syncing with a Smart Brand will depend on your business type.
 
A. If you are a retailer, please follow these steps:
 
B. If you are not a retailer and are a sales rep or other business type, please follow these steps below:
 
1. Login to your Bridge account.
 
2. At top of page, roll over "+Add" and then from the drop down choose "Brand."
 
3. On the Brand Manager page, find the Smart Brand that you'd like to sync products with. 
Once you find the brand, you'll notice that its background has a green color.
If the brand has a green background, the brand is a Smart Brand. If you get permission from this brand, all of its items can instantly appear in your Bridge account. 
 
4. Next to the Smart Brand's name, click the "Ask to sync" link.  A floating white window will appear. Click on the blue “Submit” button.
 
5. Close the floating white window. The page will refresh. Next to the brand’s name you’ll see text showing that your request was sent and today’s date.  You can track your sync request’s progress on your Ticket Tracking page.

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